Metrics
Build the dashboard your team will actually open.
Every metric is available as a shortcode, so you assemble the view each role needs in your own page builder rather than accepting somebody else’s idea of a dashboard.
The intelligence loop
Unify
>
Summarize
The shape becomes visible
>
Investigate
>
Intervene
Someone acts in time
A dashboard nobody opens is not reporting
Available now as custom development.
What you can put on a dashboard
Everything available to you.
Every metric below is a shortcode. Drag them into any page builder.
Platform-wide
Global performance
- Active members, and the trend
- Retention and churn rate
- Revenue, renewals, and lifetime value
- Engagement rate across the whole platform
GAME data
Gamification
- Points issued by type
- Level distribution across the membership
- Achievements earned, and which ones never are
- Streak lengths and how many are currently alive
- Challenge participation and completion
LMS data
Learning
- Course enrollment and completion rates
- Lesson-level drop-off
- Quiz scores and pass rates
- Time to completion by cohort
Retention analysis
Lifecycle
- Onboarding completion rate
- Drop-off points across the journey
- Churn risk distribution
- Engagement bottlenecks, meaning the steps where most people stop
Individuals
Member level
- Any single member view, in full
- Activity history across every source
- Their position in every journey they are in
How it renders
Display
- Number, trend arrow, progress bar, chart, or table
- Timeframe filters: day, week, month, or challenge window
- Comparison against the previous period
- Role-based, so each dashboard shows only what that role should see
Worked example
Four roles, four dashboards, one data set
Same underlying platform. Nobody is looking at somebody else’s numbers.
Role-based dashboards
Assembled from shortcodes
unify
All six sources feed one metric layer
Commerce, learning, community, events, CRM, and gamification.
Summary
Member: points, level, streak, next step
Four numbers, on their profile, where they already are.
Summary
Coach: roster of twenty, sorted by who is slipping
Not alphabetically, because alphabetical order is useless for triage.
Detail
Cohort leader: group completion and turnout
Their team only, which is both more useful and a privacy requirement.
act
Owner: retention, revenue, and bottlenecks
The three numbers that change what gets built next quarter.
Recipes
Three you could build this afternoon.
Put the member view where they already are
When
Only if
Then
Sort a coach roster by need
When
Only if
Then
Show the trend, not just the number
When
Only if
Then
Before you build
Three things worth knowing.
Note
Four to six metrics per dashboard. Beyond that, people stop reading all of them.
Note
Build a different dashboard per role. One dashboard for everybody serves nobody.
Note
Every metric on a dashboard should be able to change a decision. If nobody would do anything differently based on a number, take it off.
The rest of rpm
Metrics is one of 3 parts.
Reports
Gamplify RPM
Progress
Gamplify RPM
Metrics
Put Metrics to work.
Tell us what you are trying to get members to do, and we will show you the Flow that does it.