GAMPLIFY CRM

Know Every Move. Reward Every Moment.

Gamplify CRM tracks every action, automates engagement, empowers gamification and connects your entire ecosystem.

The Brain Behind Your Gamification & Engagement Platform

The Gamplify CRM is more than a contact’s name and address, it captures every member’s movement across the platform — logins, page visits, course completions, purchases, social activity, in short …. everything. And links those activities to the Gamplify GAME gamification system to award PLAS (Points, Levels, Achievements and Streaks).

It’s the central nervous system of your engagement ecosystem, turning raw activity into actionable insights and automated experiences that keep members motivated and moving forward.

Many of our clients use the Gamplify CRM as their primary CRM while others stick with their existing CRM (Salesforce, Hubspot, GHL, Keap, etc. or one of the 60+ more we support) as their lead generation and conversion CRM and use the Gamplify CRM as their membership fulfillment and gamification/engagement CRM.

Why The Gamplify CRM

Everything you need to track, engage, and reward your community.

Platform Unified CRM

The Gamplify CRM lives inside WordPress itself — no APIs, no SaaS fees, no sync issues. One unified, centralized system powering your entire membership platform.
The Gamplify CRM not only has all the features you would ever want in a CRM — it is also deeply embedded into every aspect of your Membership Platform. Being a native WordPress Plugin, the Gamplify CRM does not exist outside of WordPress, it lives within it. This means no APIs, no third party SaaS costs, no per contact fees and no broken integrations. Just one seamless and centralized system unifying every aspect of your Membership Platform.

The Gamplify CRM Plays Well With Others

Use Gamplify CRM alone or pair it with Salesforce, HubSpot, GHL, Keap, and 60+ supported CRMs — giving you total flexibility.
The Gamplfiy CRM can be easily customized and configured to integrate with your primary CRM in infinite ways. Many of our clients use the Gamplify CRM as their primary CRM while others stick with their existing CRM (Salesforce, Hubspot, GHL, Keap, etc. or one of the 60+ more we support) as their lead generation and conversion CRM and use the Gamplify CRM as their membership fulfillment and gamification/engagement CRM.

Beyond Automations … We Create Flow

More than automations — Gamplify Flows use our Engagement Matrix to deliver personalized, Flow-state driven next steps for every member.
Most CRMs use sequences and campaigns for automation and engagement. Gamplfiy CRM goes further with Flows—a system that combines triggers, actions, and automations to create an optimal member experience. Powered by our proprietary Engagement Matrix, it intelligently adapts to each member’s challenge, skill, resources, and motivation, automatically recommending the next best step for their current flow state.

Membership Management Reimagined

Replace heavy membership plugins with CRM-driven access rules — all content access controlled by simple, powerful tags.
You no longer need heavy, expensive third-party membership plugins to manage access and registration. Gamplify CRM handles everything through CRM tags—reducing plugins, server load, and costs while centralizing membership data and access logic. Instead of syncing data between systems, Gamplify becomes both the single source of truth and the gatekeeper of your platform.

Gamification & Member Data All In One

All gamification data, all automations, all member progress — unified inside one CRM for total visibility and control.
All your gamification data and automations are managed in one place, eliminating the need to search across multiple plugins or third-party CRMs. You can easily view member data, manage automations, and control workflows from a single dashboard. This centralized approach reduces complexity, lowers costs, and simplifies setup, maintenance, and future growth.

Behavior Tracking On Steroids

Track every click, lesson, interaction, message, and offline action — nothing gets missed, and everything becomes actionable.
Because the Gamplify CRM is native within your membership platform we can track every click, every course completion, every social engagement, every gamification engagement … everything. This mean no data point gets left behind and you can create a trigger on literally any engagement point on your platform … and with our Scorecards, Checklists, Goals and other tools track offline engagement data points as well. All of this data is easily visible and actionable within the member contact record with the CRM.

One System. Total Visibility.

Gamplify CRM connects seamlessly with your entire tech stack

Gamplify CRM Suite

And Any Other Plugin You Would Like To Use Within Your Platform

Most importantly, the Gamplify CRM — in conjunction with Gamplify RPM (Reports, Progress & Metrics) — gives you deep and unified data insight.

The Engagement Feedback Loop

Where automation meets motivation.

At the heart of Gamplify CRM is a living system — the Engagement Feedback Loop. It listens, learns, and responds to every member action across your platform. From the moment a user interacts, Gamplify detects the behavior, applies your logic, delivers the right reward, and celebrates the win — instantly.

It’s not just automation. It’s a closed-loop engagement engine that fuels retention, recognition, and growth.

Gamplify CRM

How the Loop Works

Triggers

Detects what happened
Detect every meaningful member action: clicks, purchases, posts, completions, and interactions. The trigger is the signal sent to the CRM that something meaningful has happened.

Conditions

Determines why it matters
Apply smart logic to decide when and why the automated Flow should fire. This could be a condition based on: CRM tag, membership type, a specific data point the member has, a specific timeframe, a gamification metric achieved, etc.

Actions

Delivers the result
Execute engagement outcomes: award points, level up, unlock achievements, update streaks. Store data: set tag, update contact record field and much more.

Notifications

Celebrates the achievement
Celebrate milestones instantly with rich media messages that motivate. Notifications can be sent via: on-screen notifications, email, SMS or push notifications via the Gamplify APP.

Behavior Logic Impact Visibility (loops back to Behavior)

Fully Connected. Perfectly Aligned.

Every loop is powered by real-time integrations with your WordPress ecosystem — BuddyBoss, LearnDash, WooCommerce, JetEngine, and the Gamplify Suite. The result? A seamless engagement system that connects data, communication, and motivation in one flow.

Why the Feedback Loop Matters

Sustained Engagement

Members stay active because recognition is instant

Automated Precision

Every interaction is contextual, relevant, and timed perfectly

Unified Insight

All actions, rewards, and notifications feed into CRM analytics for total visibility

AUTOMATED FLOWS

Automate Engagement. Amplify Growth.

Gamplify Automated Flows turn member actions into gamified events — rewarding engagement, delivering messages, and keeping momentum alive.

The Automation Engine of Your Membership System.

Gamplify Automated Flows let you design engagement logic that responds instantly to member behavior — no coding required.

When someone completes a course, joins a team, earns an achievement, or loses a streak, your platform reacts automatically with personalized actions that reinforce motivation and retention.

Gamplify CRM Autoflow

Flow Builder Features

Everything you need to create intelligent automation

Visual Flow Builder

Drag, drop, and design automation logic that feels intuitive.

Behavior-Based Triggers

Launch emails, SMS, rewards, or CRM updates instantly when users take action.

Native Integrations

Seamlessly connected with BuddyBoss, LearnDash, WooCommerce, and gamification for true data harmony.

Personalized Sequences

Build multi-step experiences that adapt to user engagement, goals, and timing.

From Action to Automation.

See how a single action creates a cascade of engagement

Member Completes
Course

Flow
Triggers

Earns Points + Level
Up

Sends Personalized
Email

Posts Achievement
Badge

Save Hours

With automatic communication and tracking

Consistent Engagement

Keep engagement consistent — no manual management required

Connected Loop

Connect gamification, CRM, and community in one continuous loop

Engagement on Autopilot.

Design Flows that react, reward, and retain.
CUSTOM TRIGGERS

Every Action Sparks a Reaction.

Custom Triggers connect your entire ecosystem — tracking behavior across your platform and turning it into automation that drives engagement.

From purchases and logins to posts, likes, and group joins — Gamplify CRM listens to what your members do, then responds instantly. Your platform becomes alive, reactive, and deeply personal.

Your Platform. Fully Aware. Fully Responsive.

Custom Triggers are the foundation of Gamplify’s engagement intelligence. They monitor everything that happens within your ecosystem — learning, buying, posting, and connecting — then link those actions directly to CRM automation, points, levels, achievements, and messages.

No coding required. Just connection, context, and control.

Seamless Tracking Across Every Touchpoint

WooCommerce

Track purchases, renewals, or subscriptions to trigger reward points, access unlocks, or custom onboarding flows.

BuddyBoss

Detect when members post, like, comment, join or leave groups and forums, or send messages — and use that activity to trigger recognition, points, or CRM segmentation.

LearnDash

Monitor course starts, completions, quiz scores, and lesson milestones to automate achievements and level progression.

Forms

Capture submissions from contact, quiz, or onboarding forms and trigger personalized sequences, tagging, or gamification logic.

Platform Engagement

Every click, completion, and contribution is tracked — giving you full behavioral context for automation and reporting.

Go Beyond Plugins — Track True Social Engagement.

Gamplify Custom Triggers extend far beyond integrations. We built a native engagement layer that monitors the real activity inside your social community and translates it into data that matters.

Activity Feed Tracking

Track when members start discussions, like content, or engage with others — rewarding participation in real time.

Direct Messaging

Detect private conversations to trigger milestones like "First Message Sent" or engagement streaks.

Forum Activity

Track when forums are created, commented on, liked, or shared — ideal for fostering deeper dialogue and rewarding contribution.

Friendship & Member Interaction

Trigger automations when members connect, follow, or interact — the perfect driver for social bonding and retention.

Group Activity

Reward members for joining groups, starting discussions, or participating in threads.

Profile Completion

Detect when users complete their profiles and trigger rewards, progress levels, or onboarding achievements.

Turn Platform Activity into Automated Engagement.

Automate Recognition

Automate recognition and rewards for every meaningful action

Behavioral Insights

Gain behavioral insights that drive retention and personalization

Event-Driven Systems

Create event-driven systems that keep your community active and connected

One System. Infinite Triggers.

Member Performs
Action

Custom Trigger
Fires

Gamplify CRM
Updates

Automation
Executes

Reward / Message
Displays

Engagement, Automated.

Activate Gamplify CRM Custom Triggers and start rewarding what matters most — participation, connection, and growth.

CUSTOM CONDITIONS

Intelligence Behind Every Action.

Custom Conditions let you define the rules of engagement — deciding exactly when automation runs, rewards trigger, or progress unlocks.

From member type to last login, course completion to streak loss — you control every outcome. Gamplify CRM executes your automations only when the conditions you define are met, ensuring every interaction feels intentional and personal.

Precision Meets Automation.

Custom Conditions give you complete creative control over engagement logic. Whether you’re gamifying progress, sending tailored messages, or granting access, every action can be filtered by conditions that ensure relevance and timing.

This isn’t just automation — it’s orchestration.

Define Exactly How and When Automation Happens.

Behavior-Based Logic

Trigger automations only when members meet specific engagement criteria — like activity streaks, level thresholds, or course completions.

E-Commerce Intelligence

Use WooCommerce data to drive flows — such as purchase value, renewal dates, or abandoned carts.

Learning Progress Checks

Trigger conditions based on lesson completions, quiz scores, or enrollment status in LearnDash.

Community Filters

Combine BuddyBoss data with Gamplify metrics to create hyper-targeted conditions — group joins, friend connections, or forum posts.

Gamification Layers

Integrate gamification logic directly: reward members only if they've achieved a certain level, maintained a streak, or reached milestone points.

Smart Conditions Built for Engagement Architecture.

Gamplify’s Conditions system goes beyond generic filters — it reads engagement behavior at a deep level. Every discussion, message, purchase, or profile update becomes a data point you can build logic around.

Examples:

Reward only those who completed a course *and* posted in a related discussion.

Send a reminder to users who *broke a streak* but haven’t re-engaged within 7 days.

Grant access to an advanced group only when members *reach Level 3* and maintain a 5-day streak.
If Level ≥ 3
+
If Group Joined
Then Unlock Reward

Smarter Logic. Stronger Engagement.

Perfect Timing

Deliver perfectly-timed, context-aware
automation

Personalized Experiences

Personalize communication and rewards
for each member

Balanced Gamification

Ensure gamification stays meaningful and
balanced

The Perfect Pair: Triggers + Conditions.

Together, Custom Triggers and Conditions power the automation engine inside Gamplify CRM. Triggers detect activity. Conditions decide whether it qualifies. It’s the logic layer that turns engagement into precision growth.

Triggers
Conditions
=
Automation
Engine

Automate Intelligently. Reward Intentionally.

Activate Custom Conditions to build engagement logic that adapts to your members’ real behavior.

CUSTOM ACTIONS

When Automation Becomes Engagement.

Custom Actions turn behavior into reward — tracking, awarding, and celebrating every meaningful moment across your platform.
From awarding points and achievements to triggering app notifications and updating streaks, Custom Actions make engagement feel instant and visible. It’s the heartbeat of the Gamplify CRM — where automation meets motivation.

The Moment That Moves Members.

Custom Actions are the outcome of your automation logic — the “then do this” that gives every trigger and condition real-world impact. Instead of invisible backend updates, Custom Actions deliver experiences — points earned, achievements unlocked, streaks updated, messages delivered, and progress celebrated.

Actions That Inspire Engagement.

Track PLAS Metrics

Record member progress across Points, Levels, Achievements, and Streaks — giving full visibility into engagement and motivation.

Award Points

Instantly credit points for key actions: course completions, forum posts, purchases, or daily logins.

Level Up Progress

Combine points, achievements and other conditions to trigger a level up for your members.

Unlock Achievements

Reward milestones automatically — from "First Post" to "Level Master" — with dynamic badge displays and dashboards.

Update Streaks

Keep momentum alive by tracking consecutive activity, rewarding consistency, and reigniting lapsed engagement.

Send Notifications

Notify members instantly when milestones are hit — through web, email, or directly in the Gamplify App if your platform runs on our managed mobile solution.

Beyond the Standard Playbook.

The Gamplify CRM provides a custom engagement layer designed for membership platforms and learning communities. Your automations don’t just communicate — they celebrate.

Showcase Example Flow
Course
Completed
Level Up
Achievement
Unlocked
200 Points
Awarded
Push Notification
Sent

All tracked, all reported, all visible in real time — connected seamlessly to PLAS and CRM dashboards.

Connected Everywhere

Custom Actions are natively integrated with every layer of your ecosystem:

WooCommerce

Award points for purchases or renewals

BuddyBoss

Unlock achievements for social interactions

LearnDash

Track completions and update progress

Gamplify CRM

Trigger tags, campaigns, and segment updates

Gamplify APP

Send push notifications for milestones

Reward Instantly. Retain Longer.

Real-Time Rewards

Real-time rewards and recognition keep members engaged

Behavior Reinforcement

Reinforces desired behaviors through measurable feedback

Unified Reporting

Syncs all PLAS and CRM data for unified reporting

Turn Engagement Into Experience.

Activate Custom Actions in Gamplify CRM and celebrate every achievement, streak,
and success across your platform.

CUSTOM NOTIFICATIONS

Recognition That Resonates.

Custom Notifications turn engagement into visibility — celebrating milestones, motivating consistency, and inspiring your members to keep playing.
Gamplify’s dynamic notification builder lets you create personalized, media-rich messages that appear the moment members hit new benchmarks. From points and achievements to streaks and level-ups — your platform comes alive with real-time recognition.

Real-Time Recognition. Real Motivation.

Gamplify Custom Notifications make success visible. They instantly alert members when milestones are achieved, new points are earned, or streaks are maintained — all using dynamic templates that feel native, personal, and exciting.

With support for rich media (images, videos, GIFs, and links), notifications become moments of celebration — not just alerts.

Dynamic Notifications Built for Engagement.

Dynamic Builder Interface

Create fully customizable notification templates with rich media, conditional logic, and personalization tags.

Rich Media Support

Embed images, GIFs, or short videos to create celebratory moments that capture attention and emotion.

Interactive Content

Add clickable links, buttons, or CTAs to guide members to their next challenge, course, or leaderboard.

Multi-Channel Delivery

Send notifications in-platform, on screen, by email, by SMS or through push notifications with the Gamplify App for an immersive user experience.

Benchmark Visibility

Notify members the instant they level up, complete a challenge, or earn an achievement — turning data into delight.

Targeted & Segmented

You can send notifications automatically as well as segmenting notifications based on membership type, role, CRM tag or any number of ways to make sure you are notifying the right members at the right time.

Connected to Every Achievement.

Notifications are triggered by the same automation engine that powers Gamplify’s PLAS and CRM. Whether a user completes a course, purchases a product, joins a group, or maintains a streak — your automations can instantly deliver a rich, motivating message.

Action
Trigger
Condition
Action
Notification
Member Delight

See It in Action.

Course Completed!
You've earned your Productivity Pro Badge.
Includes badge image and link to share on profile
Points Earned!

You just earned 500 Points for contributing to the community!

Includes leaderboard link
Streak Maintained
7 Days Strong!
Animated flame icon, progress meter, and motivational quote
Achievement Unlocked
'Master Connector' — You've reached 50 forum posts!
Includes video congratulation

Make Every Milestone Matter.

Activate Custom Notifications in Gamplify CRM and celebrate success in real time — across your platform, inbox, and app.

One Engine. Endless Engagement.

Activate Custom Notifications in Gamplify CRM and celebrate success in real time — across your platform, inbox, and app.

Custom Gamplify CRM
1. Trigger
Detects every member action
across your platform.
2. Condition
Applies your logic to filter
behavior.
3. Action
Delivers rewards, updates, and
recognition.
4. Notification
Celebrates the achievement in
real time.

Powered by Gamplify CRM, this intelligent loop connects your entire ecosystem — from BuddyBoss to LearnDash to WooCommerce — and syncs directly with your PLAS metrics. Every movement on your platform becomes a measurable moment of progress, recognized in real time through points, achievements, streaks, and
notifications.

Engagement Starts with Insight.

Activate Gamplify CRM and turn data into action.

COMPLETE AUTOMATION ENGINE

Close the Loop on Engagement.

Activate the full Gamplify Automation Engine and see how every action, reaction, and reward fuels your community’s growth.
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