Push Notification
The only channel that still reliably gets opened.
Behavior-driven notifications fired from your CRM, targeted at a segment or an individual, sent free, and landing on a screen members are already holding.
From browser to habit
Install
>
Sync
>
Notify
>
Return
Email is losing, and streaks need a daily surface
How push is driven
Everything available to you.
From the CRM, which means behavior rather than a content calendar.
Behavior
What can trigger one
- Any Flow, so any trigger and condition on the platform
- A streak approaching its deadline
- An achievement one action away
- A level reached or a challenge position changing
- A direct message or a mention
- An event starting, or a replay published
Who receives it
Targeting
- A single member
- A team, cohort, or group
- Any CRM segment, however narrow
- Everyone, which is rarely the right answer
- Suppression lists, so nobody gets it twice
What you send
Message types
- Milestones and recognition
- Reminders tied to something specific
- Personal messages from a coach or another member
- Event starting now
- Content published that is relevant to them
When it lands
Timing
- Local time, not your time
- Quiet hours respected per member
- Fired by behavior rather than by schedule
- Delayed until an action window is still open
Compared to the alternatives
Cost
- No per-message charge, unlike email and text
- No contact-count pricing
- Which makes frequency a design decision rather than a budget one
Worked example
Seven in the evening, twelve days on the line
One notification, sent to 41 people, not to everybody.
Streak protection push
Fired from a Flow
Notify
Segment: streak of 6 days or more, no activity today
41 members qualify out of 3,200. Nobody else hears anything.
Notify
Fires at 7pm in each member local time
Not 7pm in yours, which would reach half of them at 3am.
Notify
Your 12 day streak ends at midnight
The specific number, because a specific number is what creates urgency.
Return
Tapping it opens the check-in, not the home screen
Two taps to save it. Any more and most people do not.
Sync
29 of 41 complete an action that evening
And the ones who do not are quietly noted for a coach.
Recipes
Three you could build this afternoon.
Name the specific number
When
Only if
Then
Send while it can still be fixed
When
Only if
Then
Open to the action, not the app
When
Only if
Then
Before you build
Three things worth knowing.
Note
Segment or do not send. A member who turns notifications off does not turn them back on, and you have then lost the channel permanently.
Note
Respect local time and quiet hours. One 3am notification costs you more than a month of well-timed ones earn.
Note
Free to send is a trap as much as a benefit. No cost per message removes the natural discipline that email budgets impose.
The rest of App
Push Notification is one of 2 parts.
Push Notification
Push Notification
Put Push Notification to work.
Tell us what you are trying to get members to do, and we will show you the Flow that does it.